Course Cancellation Policy
All course registrations are confirmed upon receipt of payment.
Participant Cancellations
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Cancellations submitted 14 days or more prior to the course start date are eligible for a full refund, minus any non-refundable processing fees.
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Cancellations submitted less than 14 days prior to the course start date are non-refundable.
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At our discretion, late cancellations may be transferred to another eligible participant or converted to a credit toward a future course within 12 months.
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No-shows are not eligible for a refund, transfer, or credit.
Agency Substitutions
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Agencies may substitute a registered participant with another eligible individual at no additional cost, provided the substitution is approved in advance and all prerequisites are met.
Minimum Enrollment & Course Changes
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Many courses require a minimum number of enrolled students to proceed.
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Courses may be canceled or rescheduled due to low enrollment, participant cancellations, or other operational considerations.
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If a course is canceled due to low enrollment, registered participants will be notified as soon as possible.
Course Cancellations by Organizer
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If a course is canceled by the organizer, registered participants may choose one of the following options:
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Transfer to the next available offering of the same or a similar course and receive an additional $200.00 credit applied toward future courses; or
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Request a full refund of all course fees paid.
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Credits issued are non-transferable, have no cash value, and must be used within 12 months of the original course date.
Travel and Lodging
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Participants are responsible for all travel and lodging arrangements. We are not responsible for costs incurred due to course changes, rescheduling, or cancellations.
By registering for a course, participants acknowledge and agree to this cancellation policy.