Course Cancellation Policy

All course registrations are confirmed upon receipt of payment.

Participant Cancellations

Cancellations submitted 14 days or more prior to the course start date are eligible for a full refund, minus any non-refundable processing fees.
Cancellations submitted less than 14 days prior to the course start date are non-refundable.
At our discretion, late cancellations may be transferred to another eligible participant or converted to a credit toward a future course within 12 months.
No-shows are not eligible for a refund, transfer, or credit.

Agency Substitutions

Agencies may substitute a registered participant with another eligible individual at no additional cost, provided the substitution is approved in advance and all prerequisites are met.

Minimum Enrollment & Course Changes

Many courses require a minimum number of enrolled students to proceed.
Courses may be canceled or rescheduled due to low enrollment, participant cancellations, or other operational considerations.
If a course is canceled due to low enrollment, registered participants will be notified as soon as possible.

Course Cancellations by Organizer

If a course is canceled by the organizer, registered participants may choose one of the following options:
- Transfer to the next available offering of the same or a similar course and receive an additional $200.00 credit applied toward future courses; or
- Request a full refund of all course fees paid.
Credits issued are non-transferable, have no cash value, and must be used within 12 months of the original course date.

Travel and Lodging

Participants are responsible for all travel and lodging arrangements. We are not responsible for costs incurred due to course changes, rescheduling, or cancellations.

By registering for a course, participants acknowledge and agree to this cancellation policy.